Working IN and ON the business..digitally!
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Small Business Digital Champions Logo with NDS and NDP Logo

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Working Smarter - both IN and ON the business
"Necessity is the mother of invention" (Plato)

By necessity, small business owners have to juggle working IN and ON the business; an enormous challenge, particularly considering the range of skills required by just one person!

The challenges of COVID-19 have made it necessary for all of us to embrace technology to deliver disability services in new and inventive ways. We have all gained more confidence, can see the potential, and are curious to learn more.

Small business owners are under enormous pressure.  Extra support and skills are needed to help small business owners thrive personally and professionally.
The Small Business Digital Champions Project works to deliver this support. 

Read on to:

  • access our free resources and expertise tailored to small business owners to learn more, and
  • connect with local experts who can help with your business transformation.
Stay in the loop on small business technology and free services by subscribing to the program. To subscribe simply e-mail us at tand we'll add you to the list. 

The Small Business Digital Champions Team
Curious about how to begin the process of digital transformation? The Small Business Digital Champions Project has done the hard work for you.

We've collated the best hints, tips, and guidance on six key topics of digital transformation to give you and your business a head start. With free webinars, fact sheets, articles, and contacts to connect with experts in your state or territory - you're all set to future-proof your business - personally and professionally. We've created a handy beginner's guide on each topic to:

  1. Tell you what each topic is, jargon bust, and help you to understand it better
  2. Show you how it can transform your business processes
  3. Connect you with local experts who can help you implement new technology and techniques
We've got you covered on all the following topics:

Ahead for Business (looking after you)
  • Cloud Technology & Applications
  • Cyber Security
  • Marketing & Search Engine Optimisation (SEO)
  • Marketing and Social Media
  • Website

We've also put together a collection of case studies both within and out of the disability sector to inspire you. 

Make the first step and check out our free resources here.  NDS is grateful to be recognised as one of  15 Industry Associations funded to deliver this project by the Australian Government Small Business Digital Champions initiative. Learn more

Small business owners are enormously clever people. But without you, nothing happens. Your clients will not receive the specialist disability services you provide. You and your families will not enjoy the lifestyle you are working hard to achieve.

The key to small business is a healthy, happy owner.  Mental fitness is key to this. Owners should know how to care for themselves, access supports, and how to reach out for help.
The Ahead for Business hub delivers this support and is also a clever use of technology. To learn about: 

- managing stress
- business stressor screening
- developing a wellbeing plan, and 
- to connect with other businesses,
Simplifying Access to Credit for Small Business
The Australian government has simplified the credit framework to ensure small businesses can get timely access to credit and to reduce red tape. This is part of the JobMaker plan to support business investment and create jobs.
Learn more here.
Jobkeeper Extension
The JobKeeper key dates page provides a useful summary of what actions businesses should take and when they need to do them.
The JobKeeper extension page provides a summary of the recent changes. This page also contains a useful fact sheet covering the changes.
The JobKeeper guides page shows the steps on how to enrol, continue receiving JobKeeper extension payments or stop receiving payments. The page also contains a useful fact sheet that covers this information.
The JobKeeper homepage includes a video outlining the basics of the scheme and also links to a wide range of information for the community.
Working ON the Business

Embracing IT webinar series
This series of free webinars addresses some of the topics covered in the Small Business Digital Champions Project to help you better understand what each topic means and how it can benefit your business. 
Safety First
Free Cybersecurity webinar. Cybersecurity is complex but critical to get right. Help is at hand, check this overview on how to keep Cyber-fit and access free and discounted member service
Free 1:1 assessment for all Small Business Digital Champions Project subscribers here.

Stationery, mug and computer
The Stages and Barriers of Digital Transformation
This session focusses on the stages of digital transformation and the important role that leadership plays in its success. We will also explore digital and social touchpoints.
Watch video. 
Understanding Digital Transformation
This session focusses on the introduction to digital transformation and why it is important in the disability sector. You will learn the risks and objectives for successful implementation.
Watch video.
Mobile phone with app icons on screen
Mobile phone with app icons on the screen
How Social Media Fits into Digital Marketing
Join NDS for a webinar that explores the advantages of using social media, the different types of platforms, resources required, measurement, and integration into your digital marketing strategy.
Watch video.
Digital Marketing and SEO
Join NDS for a webinar that explores how you can use techniques such as search engine optimisation (SEO) and content marketing to target and connect with customers for your services.
Watch video.
Letters SEO

Heart Health & Fitness
Heart Health & Fitness in WA has made some major digital changes. New practice management software, website and online booking systems are now in play. Be inspired by
their story.


Back office systems
Aurora Marketing made big improvements to their back office systems, streamlining procesess and saving time. Learning how to impact their bottom line 
their story.


Interactive Study Event
Free Webinar 29 Oct 20

Tune in to this Mission Australia case study and learn how they adopted IT to deliver services during COVID.


Training & Supports in your State

Working From Home Kit
Before plugging in the computer you will need to prepare for remote working. Business Australia has thought it through for you with policy, checklist, ergonomics, and claim forms ready to go. 

Small Business Advisory Services
(ASBAS) Digital Solutions
Keen to strengthen your capabilities in the age of ongoing digital innovation? Learn more about this first-rate and cost-effective service option to help you along the way.

Free webinar: Writing Words for Your Website
Dust off your website's content, avoid the most common content creation traps, and let your words shine!
Find out more. 
New South Wales    
Free TAFE NSW Courses  
21 accredited TAFE NSW courses will now be $0 and online for small business to upskill. Grow your skills in website design, eMarking, social marketing, social media, leadership, and administration. A COVID-19 upside. See options.

Northern Territory    

The NT Government small business champions team will connect you and tailor business programs to match your needs. Contact them by phone on 08 8999 5479 or e-mail


The Digital Grants Program matches funding to support purchases of software and services such as digital coaching. 

South Australia    

Small Business Centres brings together key information to assist mall businesses from national and state governments as well as industry and other business associations. This is the one top shop to connect you to free local supports and expertise. 


Digital Ready Program: free digital coaching here.
Mental Health supports to help navigate through the challenges of running a small business here.
$20 million voucher program to assist sole traders and small businesses in building their digital capability here.
Small business mentoring program. Find a regional location events here.

Western Australia    

The Small Business Development Corporation focuses on website planning and digital marketing. Access their free workshop on digital marketing on 24 September 2020.
The Department of Employment, Skills, Small and Family Business has appointed NDS as one of 15 Australian Industry Associations as part of the Small Business Digital Champions Project. Our role will be to establish a trusted digital advisory service to our members and to promote the benefits of 'going digital'. For more information on the Project, visit
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